PeakViz Privacy Policy
Effective Date: February 6, 2025
PeakViz (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (“Site”) and use our services (“Services”). By using PeakViz, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to improve our Services. This includes:
- Personal Information: Name, email address, phone number, company name, billing details, and any information provided through contact forms, service inquiries, or SMS opt-ins.
- Non-Personal Information: IP addresses, browser type, operating system, and website usage statistics collected via cookies and analytics tools.
2. How We Use Your Information
We use collected data to:
- Provide, operate, and improve our Services.
- Respond to inquiries and customer support requests.
- Send newsletters, promotional materials, SMS notifications, and service updates (you may opt out anytime).
- Analyze website traffic and user behavior to enhance user experience.
- Comply with legal requirements and enforce our Terms of Service.
3. SMS Consent
By submitting a form and signing up for texts on our website, you consent to receive SMS messages from PeakViz at the number you provide. These may include:
- Appointment reminders
- Service updates
- Promotional content and marketing campaigns
Messaging frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or visit https://peakviz.com.
We do not sell, rent, or share SMS consent or phone numbers with third parties or affiliates for marketing purposes. Consent is collected via clearly labeled checkboxes on publicly available forms.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure. If you believe your data has been compromised, contact us immediately.
5. Cookies and Tracking Technologies
We use cookies, tracking pixels, and analytics services like Google Analytics to collect data about website usage. You can control cookie preferences through your browser settings.
6. Third-Party Sharing
We do not sell or rent personal data. We may share information with:
- Service Providers: Trusted partners assisting with website hosting, payment processing, and marketing.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing any personal information.
8. Data Retention
We retain your personal information for as long as necessary to fulfill business needs and comply with legal obligations. If you request deletion, we will remove your data unless legally required to retain it.
9. Your Rights Under GDPR and CCPA
Depending on your location, you may have rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), including:
- Right to Access: Request details on the personal data we hold about you.
- Right to Correction: Update or correct inaccurate information.
- Right to Deletion: Request removal of your personal data (subject to legal exceptions).
- Right to Opt-Out (CCPA): Opt-out of the sale or sharing of personal data.
- Right to Data Portability (GDPR): Receive your data in a structured, machine-readable format.
- Right to Object to Processing (GDPR): Restrict or object to data processing.
To exercise these rights, contact us at results@peakviz.com.
10. Data Breach Notification Policy
In the event of a data breach, we will:
- Notify affected users via email within 72 hours (if required by GDPR).
- Provide details about the breach, including what data was impacted and recommended protective measures.
- Take immediate action to secure our systems and prevent future breaches.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised Effective Date. Continued use of our Services after updates constitutes acceptance of the new policy.
12. Contact Information
For privacy-related inquiries, contact us at:
Email: results@peakviz.com
Phone: 713-239-9843
Website: https://peakviz.com
